Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
I worked as a receptionist at Clappison Animal Hospital from 2004 to 2006. I was inspired by the technicians I worked with, so I decided to go back to school. I graduated from Ridgetown College (University of Guelph) in 2008 with a diploma in Veterinary Technology. I later returned to Clappison Animal Hospital in May 2018.
I have a particular interest in birds and small pets, such as rabbits and guinea pigs. My first pet was Riley, a Collie cross. What I love most about my job is interacting with our patients and making sure they get the best health care.
I love working with our team of veterinarians, technicians and receptionists. Everyone has such a high standard when it comes to the care of our patients. I have two rabbits, Philomena and Baby, who have free run of their own room in my apartment.
There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 7:00 am - 7:00 pm Saturday & Sunday: 9:00 am - 3:00 pm
6. GROOMING SERVICES
If your pet requires grooming, please give us a call and we will put your name on a list. Our groomer Stephanie will contact you directly to schedule an appointment.
7. COUNTRY TAILS DOGGIE DAYCARE
As of Tuesday, May 19, 2020, Country Tails Doggie Daycare is open! Their temporary hours of operation are 8:00 am - 6:00 pm. You may get touch with one of our daycare team members at (905) 690-8005 or at email@example.com
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Clappison Animal Hospital