Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Two of the most common laboratory tests that we do are urinalysis and fecal testing. Urinalysis are done for a number of different reasons. When a urinalysis is performed, the veterinarian is looking at a number of different elements to determine why your dog is having specific urinary problems. When results have come in, your veterinarian will go through them thoroughly with you and give your dog the appropriate medication for the problem.
By routinely submitting a fecal sample for testing, we can ensure that your dog does not have intestinal parasites that could be contracted by yourself or your family members. Despite the fact that many dogs are on deworming through the summer months, there are a number of parasites which fall outside of our regular deworming programs (e.g. coccidia and giardia) that pose a zoonotic risk.
There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 7:00 am - 7:00 pm Saturday & Sunday: 9:00 am - 3:00 pm
6. GROOMING SERVICES
If your pet requires grooming, please give us a call and we will put your name on a list. Our groomer Stephanie will contact you directly to schedule an appointment.
7. COUNTRY TAILS DOGGIE DAYCARE
As of Tuesday, May 19, 2020, Country Tails Doggie Daycare is open! Their temporary hours of operation are 8:00 am - 6:00 pm. You may get touch with one of our daycare team members at (905) 690-8005 or at email@example.com
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Clappison Animal Hospital