We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Chewing Dangers to Avoid for your Pet’s Oral Health

This is a classic tale, but perhaps one where the warning is often ignored. Do NOT feed hard toys, bones, antlers etc to your dog. It can and will break their teeth. Take for instance adorable Nanaimo. She LOVED her antlers, which is why despite the warnings she continued to get antlers. She chewed them for 5 years with no consequence. She was in for her annual check-up and the veterinarian took a routine check of her teeth. Low and behold she had a slab fracture on her upper carnassial tooth (a large piece of enamel was broken off). The only fix was the extraction of the tooth. She was still eating normally and not exhibiting any outward signs of the fracture that the owner (a seasoned vet tech) could notice. Dogs are very good at hiding pain and discomfort as a survival method that is deeply ingrained in them.

After the procedure, she was on pain medication and could only eat soft food while the incision healed. The upper carnassial is a very important tooth for chewing her food. While she is managing fine without it, her lower molars are now at risk of accumulating more dental disease because dental kibble can no longer properly help keep them clean.

Not sure if a toy is too hard? When choosing an appropriate toy for your dog to chew make sure it is soft enough to tap your knee cap. If it’s too hard to tap on your knee, it’s too hard for them to chew. Another way to check is if you can press your fingernail into the toy. The risks definitely outweigh the short-term benefits and there are many safer options. If you need help with an avid chewer, give us a call.

Below is a picture of the slab fracture and a very happy Nanaimo—no more pain!



By Melanie G RVT



What lies beneath... the Benefits of Dental Radiographs

There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a “closed waiting room” and "drop off" policy to protect our clients and staff. We ask that you follow these steps:
a. When you arrive, please remain outside and use your cell phone to call us at 905.689.8005. Please ensure your pet is either in a carrier or has a collar so that we can attach our leash.
b. Once an exam room is ready, we will come to take your pet from you and into an exam room and call you to take a history and talk about any concerns.
c. Once the exam is over we call you with our recommended treatment plan, we can then arrange to take payment over the phone.
d. We will then bring your pet out to you.

2. We can now see all cases by appointment only.

3. The animal hospital is still OPEN with the following hours:
Monday- Friday: 8:00am - 6pm
Saturday: 9:00am - 1:00pm
Sunday: Closed

4. Country Tails Doggie Daycare and our Grooming Salon reopen on Tuesday, May 19, 2020.

5. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

8. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Clappison Animal Hospital