Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
The warm weather is coming! Yes the snow has gone, the sun is out and the birds are singing. It’s a wonderful time of year for everyone, including parasites!
Each and every spring those annoying pests return to Southern Ontario and cause all kinds of problems for people and animals alike. Since pet infections can be passed on to humans, prevention is important for the whole family. The good news is that all you have to do is call us at Clappison Animal Hospital and book your pet in for a heartworm test. We test for heartworm every other year. On the same visit pick up your parasite prevention medication to help prevent infection, which normally starts on June 1st.
It’s important to know what is going on inside your pet before it becomes a serious health concern. Since the heartworm test requires a blood sample, we can use the same blood sample to test for common conditions such as diabetes, liver disease, kidney failure, and thyroid disease. Testing this way is cheaper and less stressful for your pet, so we are offering additional testing at a discounted price between now and July 31st.
There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 7:00 am - 7:00 pm Saturday & Sunday: 9:00 am - 3:00 pm
6. GROOMING SERVICES
If your pet requires grooming, please give us a call and we will put your name on a list. Our groomer Stephanie will contact you directly to schedule an appointment.
7. COUNTRY TAILS DOGGIE DAYCARE
As of Tuesday, May 19, 2020, Country Tails Doggie Daycare is open! Their temporary hours of operation are 8:00 am - 6:00 pm. You may get touch with one of our daycare team members at (905) 690-8005 or at email@example.com
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Clappison Animal Hospital