We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Did you know that January is National Walk your Dog month? The weather has become colder, and we have some snow on the ground. With the cold, we sometimes forget the importance of taking our dog out for a regular walk. It is very important to keep our dog physically active and mentally stimulated. Just like us with cabin fever our dogs also experience boredom and start to get into things they should not. So even a short walk up the street and back or a different route will keep your dog stimulated and in good shape.
If you can not make it out here are some things to try at home.
Run your dog up and down the stairs. Maybe the reward is to catch a ball at the top and drop it at the bottom of the stairs.
Go to a pet store and have a walk around the store. Maybe your dog can pick out their favourite treat or toy to take home after a few laps of the store. If you have a multilayer house hiding treats on different levels for them to seek out is also another way for your pet to stay stimulated and get exercise in at the same time.
What about going to a training course? It is never too late to teach an old dog new tricks they say. Refresh your self with some training that may have lapsed or even learn a new trick. This is a great activity for both you and your dog.
There are many other things you may do with your dog in the winter like go to a toboggan hill slide down with the kids. Whatever it is we at Clappison Animal Hospital hope you and your dog have a safe and fun time.
There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.689.8005. We will open the door and bring you and your pet into the clinic for an examination with the veterinarian. We ask 1 client per pet please. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. The animal hospital is still OPEN with the following hours: Monday- Friday: 8:00am - 6pm, Saturday: 9:00am - 1:00pm, & Closed on Sundays.
4. Country Tails Doggie Daycare and our Grooming Salon are closed until further notice.
5. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
7. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
8. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Clappison Animal Hospital