Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Clappison Animal Hospital is proud and sad to say goodbye to one of our vets this month. Dr. Elaine Williams will be moving to England to start a new chapter in her life. She has been an extraordinary part of our veterinary team. Dr. Elaine has always put the needs of a patient first and foremost in her actions. Her compassion was obvious. She has made lasting contributions to the clinic, staff and clients. We will miss her very much. Some highlights & things we will remember about on Dr. Elaine Williams:
Dr. Elaine Williams graduated from the Ontario Veterinary College in 2009.
She spent a year practicing small animal medicine in downtown Toronto before joining the team at Clappison Animal Hospital in 2010. She is especially interested in pain management & anesthesia, oncology and ophthalmology.
She has 2 cats, Chase and Kiara, and a golden retriever, Brigadier. If she’s not at the creek walking Brigs with her husband, she’s on the trails riding her horse, Jake.
In what’s left of her spare time she enjoys participating in fundraising events like Mud Hero for the Princess Margaret Hospital Foundation, and the Relay for Life for the Canadian Cancer Society.
Good luck and hope to see you again soon Dr. Williams!
There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 7:00 am - 7:00 pm Saturday & Sunday: 9:00 am - 3:00 pm
6. GROOMING SERVICES
If your pet requires grooming, please give us a call and we will put your name on a list. Our groomer Stephanie will contact you directly to schedule an appointment.
7. COUNTRY TAILS DOGGIE DAYCARE
As of Tuesday, May 19, 2020, Country Tails Doggie Daycare is open! Their temporary hours of operation are 8:00 am - 6:00 pm. You may get touch with one of our daycare team members at (905) 690-8005 or at email@example.com
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Clappison Animal Hospital