We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Swimming with your Pet: How to make it fun and safe!

Although not all dogs like water or swimming, they should be exposed to it for their own safety.
Here are some simple steps to help teach your dog to be safe and enjoy swimming…

Avoid excessive noise: Take the dog to a quiet pool or the shallow part of a lake. Avoid busy times, try early morning or early evening when there is less going on as it can be scary or distracting.

Put the lifejacket on the dog: While it is not mandatory, it allows you to take your hands off the dog without fear of drowning while practicing. It also prevents accidental drowning if a dog is in the water and out of your reach.

Use encouragement: Keep your voice upbeat and positive. Use treats and toys to entice your dog to go in the water.

Never throw them in: You want it to be a positive experience. If they don’t want to do it, don’t force them to do it. Slowly lead them in the water and get their paws used to it. Go a little bit farther each time. If the dog is learning to swim in a pool, use the stairs to the pool. Put him in the water at the same spot.

Support their weight until they paddle: Hold your dog’s middle and hind end and allow him to paddle using all four legs just like he’s running. Make sure he is not just using his front two legs which can cause him to sink. His rear end should extend up and his neck should point down. Be mindful of the specific needs of your dog’s breed. Each dog’s physical structure and body type will greatly impact their swimming ability. 

Show them how to get out: This is especially important in a pool since there may only be one way for the dog to exit. Spend time practicing the exit process. Dogs can panic if they don’t know how to get out of the water. Reinforce the command “Come” in the water so they respond as well as they do on land.

Keep an eye on them: In open water they can get lost or go too far for their abilities. You want to make sure that you watch where they’re going. Things can change quickly if they run into trouble you will need to act fast. Keep floatation devices nearby, as dogs can panic and accidently injure a person trying to rescue them..

Wash the dog: Wash off with shampoo after swimming. You want to remove chlorine or any other irritating substances. Dry them off and remove wet collars etc, Pay special attention to their ears, groin and armpits as hot spots can occur.

Cats that enjoy water can use similar techniques to encourage swimming. Swimming in a confined area is likely the safest option so they don’t run off. A harness and leash under the lifejacket would also be beneficial.

Don’t let any pets near the water unsupervised or when the pool cover (soft) is on. If they jump on top of the cover they can easily drown.

* Ask a Clappison staff member about ordering a lifejacket for your pet. *



What lies beneath... the Benefits of Dental Radiographs

There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.689.8005. We will open the door and bring you and your pet into the clinic for an examination with the veterinarian. We ask 1 client per pet please. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. The animal hospital is still OPEN with the following hours: Monday- Friday: 8:00am - 6pm, Saturday: 9:00am - 1:00pm, & Closed on Sundays.

4. Country Tails Doggie Daycare and our Grooming Salon are closed until further notice.

5. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

8. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Clappison Animal Hospital