We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
We had a kitten come to us a couple of months ago with a really bad eye injury. She was lovingly named Captain by the staff. Upon initial examination removal of the eye seemed like the only possible treatment. We did need to reduce infection and swelling before going ahead with the surgery, as well as make sure she was healthy overall.
She was treated for over a month with medications and special treatments. While her vision was not restored to that eye it has physically healed and is no longer painful. Amazingly we were able to treat the eye medically and there is no need to remove the eye at this time.
We want to thank the Clappison Community for their concern and support. All remaining funds raised will stay in our OSCAR fund to help other pets in need. She has been adopted by a wonderful family and is thriving in her new home. To learn more about our OSCAR fund or to make a donation please contact our clinic.
What is the OSCAR Fund? The OSCAR Fund provides resources for pets in need that could not otherwise afford care. OSCAR stands for Offering Subsidized Care for Animal Recovery. Just by bringing in your pet for examinations as you normally would you are helping other pets in your community who desperately need medical care. This Fund is administered right here at the clinic. Pets assisted by the Fund will be featured on the Chronic Care Champion website so that you can read all about how your donation has changed their lives!
If you have questions about this program or any other service we provide please give us a call today. We are committed to working with you to help your pet live a longer, healthier and happier life!
There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.689.8005. We will open the door and bring you and your pet into the clinic for an examination with the veterinarian. We ask 1 client per pet please. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. The animal hospital is still OPEN with the following hours: Monday- Friday: 8:00am - 6pm, Saturday: 9:00am - 1:00pm, & Closed on Sundays.
4. Country Tails Doggie Daycare and our Grooming Salon are closed until further notice.
5. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
7. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
8. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Clappison Animal Hospital