We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Lumps and Bumps on Pets

One of the more common reasons for people to make appointments for their pet is for lumps. There are a great variety of lumps that can develop in dogs and cats. Many are harmless and will not be a problem, but there are some that are harmful.

A good rule of thumb when a lump is found is to come in and have it examined. With some lumps, we will be able to tell you what it is right away. For others we will be able to give you a list of possibilities of what it could be. Often we will need to sample a lump to find out. The reason we take a sample is to get a diagnosis to know whether or not surgical removal if it is required. One simple way to do this is a Fine Needle Aspirate, or F.N.A.
With this method, a sample of cells is collected in a needle and then placed on a slide and sent to a pathologist to be evaluated. There are several types of lumps for which this can be diagnostic. For some others it can give us a category of lumps it may be. Unfortunately, some types of lumps do not shed cells well and it is difficult to get a diagnosis with an F.N.A. Another problem is very small lumps; they are a very small target from which to get a sample.

Another method for sampling is surgical biopsy when an F.N.A. is not an appropriate diagnostic. Again, this is important to make a diagnosis, as well as to be able to plan for complete surgical removal. This is usually performed under a short injectable anesthetic. A small incision is made and a small piece is taken from the lump and the skin is closed.

We are doing this in part to plan for removal. Some lumps are benign and we can remove them very closely to the lump edge. There are other, more aggressive, malignant lumps that require a large margin from the visible edge of the lump because they are growing microscopically in fingers or sheets of cells. With wider margins we have a better chance of complete removal. The sooner we are able to see a lump, the smaller it is at the time of removal and there is a better chance of it not re-occurring or spreading somewhere else in the body.

If you have concerns about lumps or bumps on your pets, please make sure you call the team at Clappison Animal Hospital as soon as possible.


What lies beneath... the Benefits of Dental Radiographs

There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a “closed waiting room” and "drop off" policy to protect our clients and staff. We ask that you follow these steps:
a. When you arrive, please remain outside and use your cell phone to call us at 905.689.8005. Please ensure your pet is either in a carrier or has a collar so that we can attach our leash.
b. Once an exam room is ready, we will come to take your pet from you and into an exam room and call you to take a history and talk about any concerns.
c. Once the exam is over we call you with our recommended treatment plan, we can then arrange to take payment over the phone.
d. We will then bring your pet out to you.

2. We can now see all cases by appointment only.

3. The animal hospital is still OPEN with the following hours:
Monday- Friday: 8:00am - 6pm
Saturday: 9:00am - 1:00pm
Sunday: Closed

4. Country Tails Doggie Daycare and our Grooming Salon reopen on Tuesday, May 19, 2020.

5. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

8. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Clappison Animal Hospital