We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Fireworks and Pets

Every year, thousands of pets suffer as a result of fireworks. We see a marked rise in pets requiring medication during such stressful times, and many pets are also brought in to Clappison Animal Hospital to be scanned for microchips, for they have been found after running away from home during firework weekends.

Animals have an acute sense of hearing; loud bangs and whistles may cause them actual pain. If you try following a few of these simple guidelines, your pet does not need to suffer.

Dogs and Cats

  • Always keep them inside when fireworks are happening.
  • Walk your dog earlier in the day before the firework show starts.
  • Close all windows and doors. Block off cat doors; close curtains try to keep noise to a minimum.
  • Play the radio, or turn on the TV if your pet is used to these.
  • Make sure your pet is wearing an ID tag or is microchipped if they do run away.
  • Prepare an area that will make your pet feel safe and cozy during fireworks.
  • If we stay calm and praise them for staying calm during fireworks, they will learn that fireworks can be okay.

If you have rabbits, guinea pigs, birds, or other small creatures, they also need to be treated with special care:

  • Hutches or cages if possible should be moved into a quiet room or garage.
  • Give extra bedding to burrow in.
  • Cover bird cages with extra thick blankets or a duvet to block out loud noise; make sure there is enough ventilation for your bird.

If you know a firework weekend is coming, reach out to your veterinarian for help before the event begins. At Clappison Animal Hospital, we can discuss your pets needs and make this holiday firework season a more tolerable one for you and your pet.

Written by Clappison Animal Hospital


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.689.8005. We will open the door and bring you and your pet into the clinic for an examination with the veterinarian. We ask 1 client per pet please. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. The animal hospital is still OPEN with the following hours: Monday- Friday: 8:00am - 6pm, Saturday: 9:00am - 1:00pm, & Closed on Sundays.

4. Country Tails Doggie Daycare and our Grooming Salon are closed until further notice.

5. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

8. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Clappison Animal Hospital