We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Cold Weather Pet Safety

We are all aware of the risks of warm weather on our pets but have you ever thought about what the cold weather may do.

Here are a few tips to keep your pet safe this winter.

  1. Wellness exam with your pet’s veterinarian for cold weather may worsen some medical conditions such as arthritis.
  2. What are your pets limit cold tolerance? Just like you and I, they also have a limit to the cold. This is based on their coat, body fat stores, activity level and overall health. Shorten walks, watch for slippery surfaces especially with elderly pets for we don’t want them to pull a muscle or break something. Pets with diabetes, heart disease, kidney disease have a harder time keeping body temperature regulated.
  3. Giving your pets lots of comfortable sleeping places throughout the house for at times they may need to be in a warmer area vs. a cooler area of the house. They can move around as needed.
  4. Keep your cat inside during cold weather. Your dog can go out for a short period to relieve themselves but should come right back in. Some of us think that because they have fur, they can handle the cold, but this is not always true.
  5. Check your car in the morning before starting by making noise or gentle taping the side of it to make sure no stray cats are sleeping under the hood.
  6. Check your pets’ paws after coming in from outside. Make sure no snow has built up in them, cracked pads or torn nails. After long walks on salty roads and sidewalks wiping down your dog’s paws will also help from cracking and bleeding.
  7. If you do have a dog with a shorter fur coat buying them a jacket or a sweater to wear outside will keep them warm and looking festive. You can also buy booties to protect their feet during those cold walks.
  8. Bright and colourful collars should be worn for those night walks, and even during the day when snow is coming down heavy, it helps to see your pet easier. Also, microchip your pet if they are known to wonder for snow also can cover familiar scents, and they may not find their way back home.
  9. Keep your pet away from antifreeze spills when out walking. Stay away from ice such as ponds, lakes and rivers for they may not be solid enough to hold your dog’s weight.

Have fun this winter and stay safe.

Written by: Christine Attridge-Hardy, Practice Manager



What lies beneath... the Benefits of Dental Radiographs

There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.689.8005. We will open the door and bring you and your pet into the clinic for an examination with the veterinarian. We ask 1 client per pet please. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. The animal hospital is still OPEN with the following hours: Monday- Friday: 8:00am - 6pm, Saturday: 9:00am - 1:00pm, & Closed on Sundays.

4. Country Tails Doggie Daycare and our Grooming Salon are closed until further notice.

5. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

8. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Clappison Animal Hospital