We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

905.689.8005

Is My Dog’s Tick Medication Safe?

You might have heard there has been some discussion in the media about the safety of some tick medication. The medications being discussed are all of the same type (Isoxazoline Class A) but are made by different companies. These include Bravecto (Merck Animal Health) (Simparica (Zoetis) and Nexgard (Boehringer Ingelheim).

This class of drugs has undergone extensive testing and has been used for many years with few reported side effects. However, when any drug is administered there is always a risk of adverse reactions. The most common ones associated with this drug class are lethargy, vomiting and diarrhea. The risk of neurological events including seizures is less than 1 in 10,000 cases (0.0001%).

Our area is now endemic for ticks. Ticks are living and reproducing here which means that the chance of your pet encountering a tick is increasing each year. And due to the hardiness of ticks, we are seeing them attached to dogs as early as February and as late as December.

Talk to your veterinarian about your lifestyle, and we will help you to choose the right tick prevention for your pet.

Written By: Jennifer Merry – BSc(Agr), DVM

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What lies beneath... the Benefits of Dental Radiographs

There are many signs of dental disease such as tartar, gingivitis, bleeding, not eating. Sometimes your veterinarian can see a tooth that’s loose or that the enamel is damaged. The tricky part is that teeth are like little icebergs and much of the tooth is below the gum line.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a “closed waiting room” and "drop off" policy to protect our clients and staff. We ask that you follow these steps:
a. When you arrive, please remain outside and use your cell phone to call us at 905.689.8005. Please ensure your pet is either in a carrier or has a collar so that we can attach our leash.
b. Once an exam room is ready, we will come to take your pet from you and into an exam room and call you to take a history and talk about any concerns.
c. Once the exam is over we call you with our recommended treatment plan, we can then arrange to take payment over the phone.
d. We will then bring your pet out to you.

2. We can now see all cases by appointment only.

3. The animal hospital is still OPEN with the following hours:
Monday- Friday: 8:00am - 6pm
Saturday: 9:00am - 1:00pm
Sunday: Closed

4. Country Tails Doggie Daycare and our Grooming Salon reopen on Tuesday, May 19, 2020.

5. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

8. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Clappison Animal Hospital