Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Pain is easier to control, and often with lower doses, if medications are given before the painful event. It is also often more effective, as well as safer to use lower doses of multiple pain medications (referred to as a multi-modal approach) than to give a huge dose of a single drug and have a […]
Working as a receptionist at Clappison Animal Hospital, you never know what is going to be on the end of the line any time the phone rings. Whether it is as simple as booking an annual exam or an emergency on its way, client care rep has a few questions they need to ask. Although […]
Clappison Animal Hospital is celebrating National Cupcake Day in support of SPCAs & Humane Societies across North America! To support an amazing cause, stop by Clappison vet at 780 Highway 6 North in Waterdown. If you are unable to make it into the clinic but are interested in donating visit this link: http://support.ontariospca.ca/site/TR/CupcakeDay/Cupcake14?team_id=7371&pg=team&fr_id=1263 The puppies, kitties […]
Written by Dr. Stephen Longridge There is commonly a difficult discussion with pet owners regarding their pets’ upcoming dental…..do teeth need to be extracted? If so, how many? Many owners gasp at the possibility that their animal may realistically need to have 10, 15, 20 (or sometimes more) teeth removed during the procedure. Even when […]
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 7:00 am - 7:00 pm Saturday & Sunday: 9:00 am - 3:00 pm
6. GROOMING SERVICES
If your pet requires grooming, please give us a call and we will put your name on a list. Our groomer Stephanie will contact you directly to schedule an appointment.
7. COUNTRY TAILS DOGGIE DAYCARE
As of Tuesday, May 19, 2020, Country Tails Doggie Daycare is open! Their temporary hours of operation are 8:00 am - 6:00 pm. You may get touch with one of our daycare team members at (905) 690-8005 or at firstname.lastname@example.org
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Clappison Animal Hospital