Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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Corn

Corn — Filler? Or a dietary legend?

Fox Tapeworm

Potentially fox tapeworm is on the rise in Southern Ontario.

The Coyote Tapeworm

In the last few days, we have been fielding a lot of questions about the coyote tapeworm from concerned dog owners.

Can My Pet Eat This?

Our dogs love to give us those sad eyes while we sit down to have a meal or snack.

Drawing of a dog with a turned over trash can and trash on the kitchen floor

Did You Know?

The other day we saw my pet for problems eating.

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Last updated: June 1, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

5. OPERATING HOURS

We are OPEN with the following hours:

Monday to Friday: 7:00 am - 7:00 pm
Saturday & Sunday: 9:00 am - 3:00 pm

6. GROOMING SERVICES

If your pet requires grooming, please give us a call and we will put your name on a list. Our groomer Stephanie will contact you directly to schedule an appointment.

7. COUNTRY TAILS DOGGIE DAYCARE

As of Tuesday, May 19, 2020, Country Tails Doggie Daycare is open! Their temporary hours of operation are 8:00 am - 6:00 pm. You may get touch with one of our daycare team members at (905) 690-8005 or at countrytails@clappisonvet.com

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Clappison Animal Hospital